Top 5 Tips for Hiring Professional Transcription Services in 2023

Creating a written version of a recorded audio/video is helpful. Yet, it requires professional skills and isn’t the task of laymen. For accomplishing such difficult tasks, your brand should hire Professional Transcription Services. 

Transcription companies have tools that assist in the transcription process. These tools help in delivering transcripts fast and accurately. However, all these do not change the fact that manual expertise is also extremely important. 

Reasons to Hire Professional Transcription Services

When you plan to outsource Transcription Services, the decision shouldn’t rely only on the rates. Of course, the cost of the service matters a lot. But that isn’t the last thing that you need to figure out.

In short, there are different things to determine. First, you need to check exactly what type of transcription service your brand is looking for. You should do it to ascertain whether you need any subject-specific transcription service because each transcription type has its unique points and features. 

Browsing through the service provider company’s website can give you hints. Before that, read this blog to be sure of what you should be looking for. 

So, here are the top 5 things to reconsider before hiring a Professional Transcription Services – 

1. Verify the Industry Expertise of the Company

Expertise is an essential component that a company should look for. If your brand is looking for professional transcription services, then here are some questions you might try asking them:

• Does the service-providing company focus on a particular transcription service?

• How engaged are they on average dealing with clients?

• How familiar are they with Academic & Legal transcription? (two most sought modes of transcription)

• Can they manage to deal with your company’s transcription needs?

• Does the company have the same transcription team for all kinds of transcription? (You might even ask them to show their team’s portfolio)

Also, remember that industry expertise is not about knowing some nuances, jargon, abbreviations, etc. It is beyond that. It’s about the extensive understanding, skills, and experience that the transcription team has.

2. Enquire about their Data Security Measures

Data confidentiality and security are extremely crucial for any business. The ISO (International Organization for Standardization) has strict guidelines regarding it. Information security is among the top cornerstones that your brand should have. 

Especially when it comes to Professional Transcription Services, the key features revolve around accuracy, speed & affordability. But that does not mean that data security deserves zero concern. Your brand should never collaborate with companies failing to provide robust security measures. 

So, while researching service providers, do ensure to ask a lot of questions regarding data confidentiality. Quality transcription companies will never refuse to show insights from their security measures. 

To ensure data security, they might have:

• Top-end data encryption solutions.

• Maintain a proper backup of your business data offsite.

• Disclosure for what duration they will retain your files before safely deleting them.

• Premium server security measures like firewalls and antivirus software.

• Regularly monitor your company’s files to check for inconsistencies/uncommon activity.

3. Verify Service Punctuality & Turnaround Times

One thing is simple when you are taking Professional Transcription Services. You need transcripts that are accurate while also being fast. No brand can compromise with its deadlines. So, it’s quite necessary to reconsider before choosing a slow-paced service provider.

Fast turnaround time is particularly essential for legal or medical Transcription Services. It’s because these industries cannot wait for a long time to get their transcripts. And that is where you need a company that provides fast solutions. Generally, they do that by leveraging modern-day tech solutions.

However, service turnaround time depends on a few things. These might hinder the speed of delivery considering other factors like:

• The quality of the recorded audio.

• The total number of speakers who are present in the audio recording.

• Accent variations of the speakers.

• Noise in the recording of the audio.

Therefore, these are some of the things that need special attention.

4. Skills/Experience in Handle Work Pressure

When you are hiring Professional Transcription Services, you generally have high expectations. One of them is the experience of the service provider to handle bulk orders. Not just bulk orders but also required skills to handle sudden hikes in work pressure. 

Is your company in the legal or education industry? In that case, you know how the workload always keeps changing with time. Also, you might need transcripts at any point in time. So, 24×7 availability is also another factor to think about. 

Just because workload can skyrocket at any time, it’s important to have an able service provider. Make sure that the company can scale its transcriptionists accordingly. It’s vital because it also leaves an impression on the overall project quality. 

5. Do they have a Multilingual Approach?

2023 is the dawn of globalization globally. There is a growing need for multi-language Transcription Services today. It is what brings us to include this point in the top five. Yes, we know that English and Spanish are the two most popular languages in the US. 

Regardless of that, there are still other languages in which transcripts are vital. So, it’s always a better choice to choose a multilingual company. Such a company usually has native professionals from different countries. Thus, they can provide their clients with a multilingual approach to transcription.

So, choose Professional Transcription Services, where they have bilingual experts. With their local expertise, they can bring superior transcripts to your company.

Get Better Credibility with Professional Transcription Services

Choosing a transcription company should depend on a variety of factors. We have mentioned the most key points above. Rest assured, there’s something that we forgot to discuss. Well, it’s about the ‘credibility’ factor. Having a credible partner is important in today’s market. Besides, it also ensures that the company is proficient enough to live up to its name.

Choosing a professional company like Acadestudio will garner several benefits. We have an exemplary reputation in the transcription industry and have been providing professional solutions for years. If you are looking for an experienced service provider, then we are the one. So, that’s about the top five things to reconsider before choosing Professional Transcription Services.